Royal Celebrity Tours Inc. is an equal opportunity employer. All applicants are considered without regard to race, religion, sex, national origin, age, marital or veteran status, disability or any other legally protected status. Any applicant, if hired, will serve Royal Celebrity as an employee at-will with no contractual right, express or implied, to remain in Royal Celebrity's employ.
Pier GSR-Fri Only
FRIDAYS ONLY (5/21-9/10)
The role of the Seward Guest Service Representative (GSR) is to be the main guest contact for both the disembarkation and embarkation process. During disembarkation, GSRs make certain that tour and cruise-only guests board the correct mode of transportation, either motorcoach or train, for their transfer to Anchorage. During embarkation, GSRs are the greeters, problem solvers, and check-in agents at the start of the guest's cruise.
A Pier GSRs duties include but are not limited to:
Direct guests departing the ship to the correct transfer service or to the terminal to collect luggage
Complete personal property reports for damaged or misplaced luggage
Administer ship check-inwhich includes but is not limited to directing guests, serving cookies, using ship check-in computers, filing paperwork, and helping with Sea Pass cards onboard the ship
Answer any and all guest questions relating to the disembarking and embarking processes
Performs other duties as assigned
Minimum Qualifications
Pier GSRs must meet the following criteria in order to be considered as an applicant:
Must be at least 18 years of age
Be willing to submit to pre-employment drug and alcohol testing
A US citizen or can provide verification of authorization to work in the US
Training Timeline
Once hired, RCT will provide you with the necessary training to do a great job. The Pier Supervisor will conduct the majority of this training via on-the-job training.
Housing
Pier GSRs are responsible for their own housing. Out-of-state employees are responsible for their own transportation to and from Alaska.
Wages & Bonuses
First year Pier GSR - $10.00/hr
All Pier GSRs will be eligible for a bonus of 10% of gross wages, upon completion of their contract.
Benefits
After successful completion of a full season contract, RCT employees are eligible for a cruise on Royal Caribbean or Celebrity Cruise Lines at a highly discounted employee rate.
If you are interested please submit an online application, or feel free to contact us with additional questions.
