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| Guest Service Operations |
 GSR Supervisor |
| GSR Lead |
| Guest Service Rep. - ANC |
| Luggage Supervisor |
| Luggage Handler Lead |
| Luggage Handler - ANC |
| Ops Specialist-Guest Service |
| Friday Only-Shipturn Staff |
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| Rail Operations |
| Ground Operations Supervisor |
| Onboard Manager |
| Onboard Host Guide |
| Onboard Food Server |
| Onboard Cook |
| Onboard Bartender-Barista |
| Prep Cook |
| Ground Support |
| Rail Admin Assistant |
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| Rail Maintenance Operations |
| Fairbanks Rail Mechanic |
| Parts Clerk |
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| Coach Maintenance Operations |
| Motorcoach Cleaning Crew Lea |
| Motorcoach Cleaning Crew |
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| Transportation Operations |
| Friday Only Staff |
| Ops Specialist |
| Curb Dispatcher-Fri Only |
| Luggage Truck Driver - ANC |
| Motorcoach Tour Driver |
| Motorcoach Local Driver-ANC |
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| Tour Operations |
| Manifest Specialist |
| Tour Director |
| Talkeetna Guest Service Rep |
| Land Excursion Specialist |
| Denali Guest Service Rep |
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| Fairbanks Operations |
| Airport Supervisor - FAI |
| Operations Supervisor-FAI |
| Motorcoach Driver-FAI |
| Luggage Truck Driver - FAI |
| Guest Service Rep. - FAI |
| Luggage Handler - FAI |
| Office Assistant - FAI |
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| Seward Port Operations |
| Pier GSR-Fri Only |
| Pier Coordinator-Fri Only |
| Pier Asst Sprvsr-Fri Only |
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Royal Celebrity Tours Inc. is an equal opportunity employer. All applicants are considered without regard to race, religion, sex, national origin, age, marital or veteran status, disability or any other legally protected status. Any applicant, if hired, will serve Royal Celebrity as an employee at-will with no contractual right, express or implied, to remain in Royal Celebrity's employ. |
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Guest Service Operations
Guest Service Operations consist of:
Guest Service Representatives
Luggage Handlers
Operation Specialists-Guest Service
Together we form a guest service team that performs a superior function...
ENSURING OUR GUESTS A FANTASTIC ALASKAN VACATION!
Guest Service Operations is dedicated to:SAFETY!Empowering our employeesDelivering the best experience for our guestsEnhancing the well-being of our communityWe look forward to you joining our team!
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| Title: |
GSR Supervisor  |
| Overview: |
The GSR Supervisor will work closely with the other Operation Supervisors and Managers to lead & supervise the activities of the GSRs. They will assist in the scheduling and training of GSRs in airport, hotel and ship turn operations, which include the arrival and departures of all guests. They will be responsible for overseeing daily operations in areas such as the airport, hotel and office facilities. |
| Requirements: |
Minimum 2 years of guest service experience preferrably in the tourism industry. Supervisory experience preferred but not necessary. Excellent guest service skills, strong written and verbal communication skills, willingness to work varying schedules, able to lift and move 50 - 75 pounds. |
| Pay Summary: |
$13.00/hour |
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| Title: |
GSR Lead |
| Overview: |
The GSR Lead will work closely with the GSR Supervisor to lead & supervise the activities of the Anchorage GSRs. They will schedule and train Anchorage GSR's in airport operations, which include arrival and departures of all guests. They will be responsible for oversight of daily operations in the Anchorage airport facilities. |
| Requirements: |
Minimum 1 year of guest service experience preferrably in the tourism industry. Supervisory experience preferred but not necessary. Excellent guest service skills, strong written and verbal communication skills, willingness to work varying schedules, able to lift and move 50-75 pounds. |
| Pay Summary: |
$12.00/hour |
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| Title: |
Guest Service Rep. - ANC |
| Overview: |
Anchorage GSR's will staff an information desk and assist guests as they arrive and depart their Alaska cruisetours. The responsibilities of this position include meeting flights and coordinating airport and hotel arrivals and departures, assisting guests with their day to day activities, resolving guest service issues, administering ship check-in, and coordinating with multiple vendors to ensure seamless guest service. An Anchorage GSR must work closely with other GSR's, Luggage Handlers, Tour Directors, and Drivers. Full time and Friday only positions available! |
| Requirements: |
Excellent communication and people skills. Assist guests and systematically resolve issues. At least 18 years of age. Valid Alaska driver's license and acceptable driving record. Willing and able to drive seven passenger vans. Submit to a pre-employment drug test. Lift and move 50-75 pounds. Work early morning, late evening and/or week-end shifts. Excellent guest service skills, strong written and verbal communication skills, willingness to work varying schedules |
| Pay Summary: |
$10.00/hour |
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| Title: |
Luggage Supervisor |
| Overview: |
The Luggage Supervisor will work closely with the other Operation Supervisors and Managers to lead & supervise the activities of the Luggage Handlers. They will assist in the scheduling and training of Luggage Handlers in airport, hotel, and ship turn operations which include the arrival and departures of all guests. They will be responsible for overseeing daily operations in areas such as the airport, hotel and office facilities. |
| Requirements: |
Minimum 2 years of guest service experience preferrably in the tourism industry. Supervisory experience preferred but not necessary. Excellent guest service skills, strong written and verbal communication skills, willingness to work varying schedules, able to lift and move 50-75 pounds. |
| Pay Summary: |
$13.00/hour |
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| Title: |
Luggage Handler Lead |
| Overview: |
The Luggage Handler Lead will work closely with the Guest Support Services Supervisor to lead & supervise the activities of the Anchorage Luggage Handlers. They will schedule and train Anchorage Luggage Handlers in airport & hotel operations, which include arrival and departures of all guests. They will be responsible for oversight of daily work in the Anchorage hotel & airport facilities. |
| Requirements: |
Minimum 1 year of guest service experience preferrably in the tourism industry. Supervisory experience preferred but not necessary. Excellent guest service skills, strong written and verbal communication skills, willingness to work varying schedules, able to lift and move 50-75 pounds. |
| Pay Summary: |
$11.00/hour |
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| Title: |
Luggage Handler - ANC |
| Overview: |
Luggage handlers are responsible for handling large amounts of luggage ensuring that pieces are promptly delivered to the correct destination. Luggage handlers must be able to work as a part of a team with limited supervision. This is a physically demanding, limited public contact position. Full time and Friday only positions available! |
| Requirements: |
Ability to repetitively lift and move luggage weighing in excess of 50-75 lbs. for long periods of time. Must be able to work with limited supervision. |
| Pay Summary: |
$10.00/hour |
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| Title: |
Ops Specialist-Guest Service |
| Overview: |
An Ops Specialist-Guest Service staffs the "Operations Center" of RCT's Alaska operation. All operational calls/issues go through an Ops Specialist-Guest Service. Responsibilities include but are not limited to: scheduling/creating daily ops sheet, answering phones and radio, keeping an inventory of operational equipment (radios, keys, wheelchairs, uniforms, etc.), working with a computer (Excel, Word, and Lotus Notes), handling property claims and tracking Lost & Found. Assistance in other aspects of scheduling and service vehicle operation is also involved. This position requires a detailed person who enjoys organization, communication, and scheduling. Full time and Friday only positions available! |
| Requirements: |
Excellent organizational skills, ability to communicate effectively, working knowledge of Microsoft Excel and Word, and acceptable driving record. |
| Pay Summary: |
$12.00/hour |
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| Title: |
Friday Only-Shipturn Staff |
| Overview: |
Already have a full-time job but want to join the RCT team, then a Friday only position is just for you! Just think, work only 16 Fridays during the summer and be eligible for a cruise at the highly discounted employee rate! We have the following Friday only positions available:
Guest Service Representative
Luggage Handler
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| Requirements: |
Excellent guest service skills, strong written and verbal communication skills and a willingness to work varying schedules. Must be available to work on Fridays from 5/30 - 9/12. |
| Pay Summary: |
Guest Service Representative - $10.00/hour
Luggage Handler - $10.00/hour
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| If you are interested please submit an online application, or feel free to contact us with additional questions. |
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